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February 27, 2018

Dux-Soup: sending personalised connection request messages

One of the most commonly asked questions we get is “How to send personalised connection message with Dux-Soup?” and “Where do those messages show up?” so we’ve prepared a quick guide covering everything you need to know about personalised LinkedIn connection messages using Dux-Soup.

This blog post showcases an expert user interface. If you don't see some of the features mentioned in the post, don't worry! Just make sure that you've enabled the "expert" settings in the Options section under the User tab. That should do the trick!

Before getting started, we want to clarify the difference between 1st and 2nd or 3rd degree connections. 1st degree connections are people who have already connected with you, which means that they can see your posts and are able to send you private messages. 2nd and 3rd degree connections are people outside your network whom you are not connected with yet.

To send a personalised message, you need to click on the Dux-Soup icon in your browser and go to Options:

If your aim is to connect with people outside your professional network and create new relationships or generate sales leads, please do the following:

  • enable the “Send connection requests to 2nd and 3rd degree connections”


  • tick the “Include a personalised message with the Connection request” box as shown below:

We highly recommend sending a personalised connection message with your request because it stands out from the usual connection requests, looks more powerful and has as a much higher acceptance rate.

Another very important thing is making your personalised message look bespoke to give the impression that you have actually checked the person’s profile before asking to connect. LinkedIn has a very strict policy when it comes to connecting with people. If a person keeps ignoring your request or even worse, they keep ticking the option “I don’t know”, it may cause your LinkedIn account to get temporarily suspended. Therefore, we do recommend creating a highly personalised connection message.

To help you achieve that, Dux-Soup allows you to include a variety of markers that can be used to personalise your message. An example message can look something like this:

The markers _FN_ will be replaced with person’s first name and _IN_ with industry found in their profile.

Here’s another example of a short and effective connection message:

In order to see how your connection message will look like once it has been sent, you can check it by going to your LinkedIn account and clicking on My Network. Then, click “Manage all” and “Sent” to see all the messages that you have sent to people:

If you notice that you’ve made a mistake in the connection message or the spacing is wrong, quickly press “Withdraw”.

Another useful Dux-Soup feature is sending messages to your current connections to reignite the relationship with them. To do this, please go to Dux-Soup Options Panel and follow these steps:

  • enable the box “Send a personalised message to 1st Degree Connections”
  • disable the 2nd degree connection actions as shown below:

There are a couple of scenarios where you’d want to send messages to 1st degree connections. For example, you’ve connected with thousands of people over the last couple of months and you feel that there are still some people that you’ve not spoken to yet. In this case, sending an auto-message to all of these contacts is a great idea and the example message could look something like this:

Please note that some of these 1st degree connections may be your friends, clients, colleagues or previous employees who you may not want to message. For this, you can use Profile Skipper function and choose to skip profiles that have certain tags.

However, before you use Profile Skipper function, please make sure that you have tagged every single person that you don’t want to get your message (e.g. colleague, client, customer, partner etc). This can be done by manually visiting their profile on LinkedIn and adding a desired tag.

Once you have tagged all the profiles that you do not want to message, add these tags into the Profile Skipper and Dux-Soup will not send the message to the tagged contacts.

Your next question might be — where can I find all of the messages sent to 1st degree connections? You can check them by going back to your LinkedIn profile and clicking on “Messaging”:

Here you will find messages sent to your current contacts. Just click on any message and you will see the full conversation as shown below:

Please note that if you sent a message via Sales Navigator, you will need to check Sales Navigator inbox.

Here you go. We hope you have found this post useful and that it gave you more ideas on how to send personalised LinkedIn messages using Dux-Soup. If you have any questions or would like to know more about how to use Dux-Soup, please just get in touch via live chat on our site or email us at and we’re happy to help!

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